Terms & Conditions

OUR PHILOSOPHY

With years of experience in the knife industry and collector circles we’ve learned that there are a few important factors that go into keeping our discerning customers happy. We believe having a good selection, coupled with competitive pricing and customer service are the key ingredients to our success.

PRODUCTS

We stock a large selection of products from many name brands. Our “All New” page is full of hard to find custom pieces from the best makers in the knife world. We are also able to special order several products not represented on our site. As always, customer requests are also welcome, please email infiniteedgeknives@gmail.com with any products you think we should be stocking.

WE BUY KNIVES

Infinite Knives is always looking to purchase custom hand made knives.  If you are a collector or have found yourself in possession of a custom hand made knife and would like to sell please contact us at infiniteedgeknives@gmail.com with photos and all relevant information about the knife you would like to sell.  Infinite Knives also will consider taking in custom knives and selling on consignment.  Consignment is considered on a case by case basis.  Inquires need to be sent to infiniteedgeknives@gmail.com.  Please include details and all relevant information for consideration.

PRICING

We firmly believe in competitive upfront pricing. Our pricing is set based on the pulse of the industry.  As collectors ourselves we want our customers to be elated to receive any purchase they make at infiniteknives.com.

Service is our priority. Our knowledgeable staff is available via email or phone to help you find the product you’re looking for and answer any questions you may have.  Need to modify an order, expedite shipping or set up a return? Simply give us a call and we’ll be happy to help.

Call 612-KNIVES1 and leave a detailed message and we will return your call promptly.

PAYMENT

You may pay for your orders with: Credit Card, Check, or Money Order . Currently, the Credit Cards we accept are Visa®, MasterCard®, American Express® and Discover® Card.  All purchases made via Credit Card are kept secure via 128 bit SSL encryption.

At checkout, please carefully provide your exact name, billing address and telephone number that is on your credit card statement. Any incorrect information can cause a delay in processing your order.

SHIPPING

Flat rate/standard shipping (3-7 business days) is $9.99 and 2-day shipping is $16.99.  

Your order will be shipped within 36 hours (excluding Saturdays, Sundays, and federal holidays). If your item is not in stock, we will notify you by email.

Delivery to anywhere in the continental USA should take 5 business days or less (excluding Sunday). Shipments to Hawaii and Alaska may take an extra couple of days.

RETURNS

Returns are accepted, as long as they are done within 48 hours. We feel this is enough time to determine if the items in your order are operational and to decide if you wish to keep them. You must contact us before shipping your item back, or your return will not be accepted. 

You are responsible for shipping the item back to us. The item must be in the exact condition it was when it left our hands. There is a 20% restocking fee on non-defective items to offset lost shipping, credit card and labor costs. Once we receive the item we will issue a refund. Your refund will be issued in check form, unless other arrangements have been made. We do not reimburse shipping costs. If the mistake is ours, we can generally provide you with a pre-paid return shipping label, please contact us for details. We strongly recommend you insure any package being returned to us, if your return is lost or damaged there is nothing we can do.

LEGALITIES

We only sell knives to responsible adults we believe to be 18 years of age or older. Some localities have specific laws pertaining to the use or possession of items we sell. It is your responsibility to know and comply with these laws.

Additional laws and restrictions may apply to your location. Please be aware it is the responsibility of the purchaser, not Infinite Knives to check all local regulations before purchase of an automatic knife.

Infinite Knives terms and conditions/policies will always be a work in progress and subject to change at any time.